We want you to love your order. If something isn't right, we offer an easy 7-day return policy.
Eligibility
Items must be unused, in their original condition and packaging, within 7 days of delivery. For hygiene reasons, some items (such as cosmetics, innerwear and personal-care products) may not be eligible for return.
How to return
Message us on WhatsApp at +92 304 8599952 with your order details and reason for return, and our team will guide you through the process.
Refunds & exchanges
Once your returned item is received and inspected, we will arrange a replacement or refund. For Cash on Delivery orders, refunds are processed via easypaisa, JazzCash or bank transfer.
Damaged or wrong items
If you receive a damaged or incorrect item, contact us within 48 hours with a photo and we'll make it right at no extra cost.